Shipping Protection

Shipping Protection

£2.50
/
Tax included. Shipping calculated at checkout.
Protect your order from damage, loss, or theft during shipping.

Orders are typically processed within 1–3 business days, with estimated delivery times of 7–10 business days. Once your order has been dispatched, tracking information will be sent directly to your email so you can follow your delivery every step of the way.

We offer a 30-day return policy on eligible items to ensure a smooth and confident shopping experience. If you’re not completely satisfied with your order, our support team is always available to assist you.

  • 30-Day Returns
  • 24/7 Customer Support
  • Premium Quality

HEAR FROM OUR PEOPLE

★★★★★

“The Santino Knit Polo is one of those pieces that instantly makes an outfit look put together. Really impressed with the quality.”

Jordan M.
Belfast, NI
★★★★★

“I wasn’t expecting the Waffle Sweater to feel this premium honestly. The texture gives it a really refined look without trying too hard. Fits clean, keeps its shape, and works with literally everything in my wardrobe.”

Marcus T.
Chicago, IL
★★★★★

“The fabric of their polo has this soft structured feel that sits perfectly without clinging. I’ve worn it out to dinner twice already and got compliments both times.”

Mike R.
Sydney, AU
★★★★★

“I usually avoid knit polos because they can feel stiff or cheap, but their polos are ridiculously comfortable. Lightweight, breathable, and the fit around the sleeves is spot on.”

Morgan T.
London, UK
★★★★★

“The waffle texture on the sweater gives it such a clean luxury feel. Looks minimal from a distance but the detailing up close is unreal. Easily one of the best knitwear pieces I’ve bought online.”

Vittorio S.
Milan, IT

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30-Day Guarantee

Love it or return it within 30 days for a simple, hassle-free experience.

FREQUENTLY ASKED QUESTIONS

Yes — we ship to most countries worldwide using trusted international carriers to ensure reliable delivery and tracking.
Orders are typically processed within 1–3 business days and delivered within 7–10 business days depending on your location.
Once your order ships, you'll receive a tracking number by email so you can follow your package in real time.
We recommend checking our size guide before ordering. If the fit isn't right, contact our support team and we'll help arrange an exchange or return where eligible.
You can contact our support team anytime through our Contact Us page or by email. We aim to respond within 24 hours.
We work with reliable carriers such as USPS, Royal Mail, Canada Post, Australia Post, DHL, and local delivery partners depending on your region.
Customs fees may apply depending on your country's import regulations. Any applicable charges are determined by local customs authorities.
We accept all major credit and debit cards, including Visa, Mastercard, American Express, as well as secure online payment options.
Yes — we offer a 30-day return policy on eligible items. If you need help with a return or exchange, our team will guide you through the process.
All payments are processed through secure encrypted checkout systems to keep your personal and payment information protected at all times.
Our pieces are designed with a modern tailored fit. For the best fit, we recommend reviewing the sizing chart on each product page before ordering.
Yes — tracking updates are automatically sent to your email once your order has been dispatched.
If your order hasn't been processed yet, we may be able to update or cancel it. Please contact support as soon as possible after ordering.
We occasionally run free shipping promotions and seasonal offers. Shipping rates are shown at checkout before payment.